Updates Regarding BioLab’s Conyers Facility

Latest Updates From BioLab

Continued Progress on BioLab’s Cleanup Efforts and Community Support Initiatives

BioLab has continued to advance its cleanup efforts at its Conyers facility, following the successful completion of the emergency response operations on October 17, 2024.

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BioLab Provides Update on Successful Clean-Up Efforts at its Conyers Facility

Conyers, GA – BioLab today provided an update regarding the successful completion of emergency response operations at its Conyers facility. As announced by the Unified Command, the chemicals at the site have been treated and/or secured, the site is no longer producing fumes, and the EPA has recorded 72 hours of no air quality exceedances in the community. Additionally, Rockdale County lifted the shelter-in-place order for the entire county as of October 17.

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Update on BioLab’s Community Assistance Center and Important Reminder for Residents & Business Owners on Claims Process

Conyers, GA – BioLab’s Community Assistance Center successfully held its opening day yesterday, serving nearly 100 local residents and business owners affected by the fire at the Conyers facility. In addition to the in-person Center, BioLab responded to almost 3,000 inbound calls to the 24/7 hotline number, helping with claims, reimbursement requests and more.

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BioLab to Open Community Assistance Center for Local Residents and Business Owners

Conyers, GA – The Unified Command today announced that BioLab will open a Community Assistance Center to provide support for local residents and business owners affected by the fire at the Conyers facility, as part of BioLab’s ongoing efforts to expand services for the local community. These efforts are coordinated with the Unified Command response team’s active work to remediate the situation at BioLab’s facility. The Unified Command includes representatives from the U.S. Environmental Protection Agency, the Georgia Environmental Protection Division, Rockdale County, and BioLab.

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BioLab’s Dedicated 24/7 Call Center for Local Rockdale County Residents and Businesses to Open Today

Conyers, GA – As part of its ongoing efforts to expand support services for the local community affected by the fire at its Conyers facility, BioLab will today open its dedicated round-the-clock call center for the Rockdale County community at 10:00 a.m. Eastern.

Starting today, local residents and businesses can call (678) 301-2359 to speak with a live representative, 24 hours per day, 7 days a week.

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We continue to work diligently as part of the Unified Command response team, bolstered by the support of the technical specialists we have deployed, to address the situation at our site, and we have continued to make progress since our last update.

Today, the Rockdale County Emergency Management Agency lifted the shelter-in-place except for the two-mile radius around our facility, reducing the number of those affected by the shelter-in-place. This recommendation is based on air monitoring data over the last five consecutive days.

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Additional External Updates

October 16, 2024

Unified Command Releases Photos of BioLab Facility Remediation Efforts

ROCKDALE COUNTY, Ga. – The Unified Command has released a series of photos capturing images from site cleanup efforts following the chemical release at the BioLab facility; these images document the transition from the initial response to the progress achieved over the past two weeks.

“This progress reflects the hard work and coordination of the Unified Command, cleanup crews, and partner agencies,” said Deputy Chief Jimmy Robinson from Rockdale County Fire Rescue. “We are proud of the efforts of everyone involved not only to act swiftly but to do so with the safety of the community and our responders in mind.”

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October 12, 2024

News Release from Unified Command – Continued Improvements in Air Quality Following BioLab Incident

CONYERS, Ga. – Significant progress has been identified in air quality monitoring efforts at and around the BioLab facility. Ongoing air quality assessments over the past two weeks show a steady reduction in chlorine levels, reflecting the success of mitigation and cleanup operations.

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October 7, 2024

Rockdale County Lifts Shelter in Place Except for the 2-Mile Radius Around Biolab

ROCKDALE COUNTY, Ga. – Rockdale County Emergency Management Agency lifts shelter in place except for the two-mile radius around Biolab.

This recommendation is based on data over the last five consecutive days. Readings have not indicated exceedances of chemicals in the air that would require sheltering in place for areas outside of the two-mile radius. This two-mile radius includes a half-mile buffer zone.

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October 3, 2024

Rockdale County Deputy Fire Chief Robinson provides an update from the scene at BioLab

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November 1, 2024 4:00 PM

Continued Progress on BioLab’s Cleanup Efforts and Community Support Initiatives

BioLab has continued to advance its cleanup efforts at its Conyers facility, following the successful completion of the emergency response operations on October 17, 2024.

As of today, work continues with site clean-up efforts. Additionally, ongoing air quality monitoring has not shown any sustained action level exceedances in the community for more than 15 days. BioLab will continue conducting air monitoring with oversight from Georgia Environmental Protection Division (GA EPD) and the U.S. Environmental Protection Agency (EPA). The Company remains focused on completing its remediation efforts at the site, under the oversight of the GA EPD.

The BioLab team has also continued to make progress in its initiatives to support the community. As of October 31, 2024, the Company has:

  • Fielded more than 15,000 calls at its 24/7 call center, helping with claims, reimbursement requests, and more; and in light of the continued community interest in accessing this support service, the Company has been bolstering staffing at the call center to increase its capacity to process requests.
  • Assisted more than 2,000 community members at its in-person Community Assistance Center, with more appointments being released daily.
  • Continued to provide regular updates and make the latest information available to the community through its dedicated website – www.BioLabCommunityResources.com – which has been visited by nearly 4,500 individuals to date.
  • Removed debris from more than 130 private properties, in addition to clearing debris from public areas and roads; with all requests now having been successfully completed, BioLab’s debris removal service will conclude on November 1, 2024.
  • BioLab’s Community Liaison has continued to engage on the ground in the community and at the Community Assistance Center, speaking with area residents and businesses to understand their needs.
  • Made donations to a number of local organizations to support their own efforts to assist area residents and is working to initiate additional partnerships.

BioLab remains deeply committed to making things right for impacted area residents and business owners, including making resources available and getting them the assistance they need.

Community members interested in filing claims can email the following information to [email protected]:

  • Name
  • Address
  • Phone Number
  • Items being claimed/amount of each item
  • Attach receipts/backup

Community members can also search here for available appointments at the Community Assistance Center or contact BioLab’s 24/7 call center at (678) 301-2359. Additional details and information about how to submit claims can be found here.

October 18, 2024 1:00 PM

October 16, 2024 6:30 PM

October 14, 2024 7:30 PM

October 8, 2024 8:30 AM

BioLab’s Dedicated 24/7 Call Center for Local Rockdale County Residents and Businesses to Open Today

Conyers, GA – As part of its ongoing efforts to expand support services for the local community affected by the fire at its Conyers facility, BioLab will today open its dedicated round-the-clock call center for the Rockdale County community at 10:00 a.m. Eastern.

October 7, 2024 4:00 PM

We continue to work diligently as part of the Unified Command response team, bolstered by the support of the technical specialists we have deployed, to address the situation at our site, and we have continued to make progress since our last update.

Today, the Rockdale County Emergency Management Agency lifted the shelter-in-place except for the two-mile radius around our facility, reducing the number of those affected by the shelter-in-place. This recommendation is based on air monitoring data over the last five consecutive days.

Just as we remain fully focused on our efforts onsite, we also continue to take steps to expand the support services we are offering the local community:

  • We are preparing to launch in short order a call center that will assist with answering general questions, as well as evaluating and processing reimbursement requests from local Conyers residents and businesses. We expect to be able to provide more details on the call center by Tuesday, October 8.
  • Understanding that there are concerns among local residents about debris from the fire where wind has carried materials offsite, we have been actively working since the onset of the situation to remove debris from public areas and roads. In addition, we have activated a debris removal service for community members who wish to have fire debris cleared from their private property. Requests can be submitted to [email protected].
  • We have appointed a local Community Liaison who will serve as a key point of contact for direct engagement within the community and will have access to resources with the full support of BioLab.
  • We are working swiftly to open our in-person local Community Assistance Center, which will provide a central location for local residents and business owners to access information and resources coordinated by BioLab.
  • We have partnered with local organizations to provide food to children who are remote learning this week.

Updates and resources will continue to be made available on our dedicated website: www.BiolabCommunityResources.com.