Contacts
For questions, please reach out to the appropriate contact below.
BioLab General Inquiries or To Reach the Community Liaison
24/7 Dedicated Call Center & Claims Requests
Individuals with eligible claims that were submitted on or before December 31, 2024 at 11:59PM ET can continue to contact BioLab’s call center at (678) 301-2359. Please note that the call center is no longer able to assist with new claims.
Community Assistance Center
The Center is open only to distribute checks for claims for which payments have been approved. Community members with approved payments should only report to the Center when they are notified by their adjuster that their check is ready for pickup. Please note the Center is no longer managing claims onsite.
Location: 927 North Main Street NW, Conyers, GA
Hours of Operation: Monday-Friday from 11AM-5PM ET and Saturday from 9AM-1PM ET.
Media Inquiries
Rockdale County Sheriff’s Office
Rockdale Fire Department
Rockdale County Health Services
Georgia Emergency Management Agency
Toll Free: 1 (800) 879-4362
Local: (404) 635-7200
Georgia Poison Control Center
Toll Free: 1 (800) 222-1222
Local: (404) 616-9000